We value our customers and want our products to exceed their expectations.

On downloadable products, we offer a 7-day 100% satisfaction guarantee. If you are not happy with the product you have downloaded for any reason, contact us, and we will immediately refund your money.

On all other products, we offer a 30-day 100% satisfaction guarantee. If you are not satisfied with the product you have purchased for any reason, contact us, and we will immediately refund your money. All products must shipped back to us within 7 days of receiving your refund. Unfortunately, we cannot be responsible for return shipping cost for products that are not defective.

To reach us, send an email to admin@christmascrafts.net and we will respond to your inquiry within 24 hours.